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Stanek Windows Customer Reviews

We take pride in each and every window and door we manufacture and install – offering quality materials and craftsmanship while ensuring you only get superior service. Of course, you don't have to take our word for it. Our satisfied customers are more than happy to share the positive experience they've had with Stanek Windows.

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Customer Review Video - Ellen Gets Replacement Windows We take a lot of pride in a job well done, and are grateful for the customers who let us know about it. Learn what Ellen, one our satisfied customers, has to say about our customer service, installation process and the new replacement windows in her favorite room.

ʺThank you to Judd, Nadine, and Kevin. The process was seamless. Judd, for the estimate, Nadine, for the welcome letter, and Kevin, for updating where and when the window would be installed. Finally, the installation team, Brian, Kyle, and Don — Kudos!!" – Kim N| Happy Customer * * * * *

ʺGreat demonstration and well-prepared representatives who were accommodating! Thanks team!" – Valerie V| Happy Customer * * * * *

ʺBernard was courteous and took the time to explain why we were having an issue with our windows. He took the time to answer all our questions and gave us some solid advice if we had any further issues or concerns. I would surely use his services again if needed. Thank you." – Nancy N| Happy Customer * * * * *

ʺJosh came out today to repair the window locks. He not only fixed them, but took the windows out, allowing me to clean and reinstall them, working around a Christmas tree (and a friendly dog!). He was knowledgeable, patient and extremely personable and provided an excellent experience for us as customers. Bravo Stanek Windows!!" – Holly H| Happy Customer * * * * *

ʺIt was great working with Keith and his crew. They arrived on time and were very polite and pleasant. Our bay window was replaced with a new one and the guys had to do a bit of extra work to make the new window fit as expected. All in all, I would love to have them back for future projects. Thank you!" – Steve D| Happy Customer * * * * *

ʺEvery step was professionally administered. The crew was on time and did awesome work. I will definitely be having them replace the rest of the windows and my doors." – B.| Happy Customer * * * * *

ʺVery professional, excellent door installation by the two gentlemen that installed my doors. Very happy with the installation." – Deborah C.| Happy Customer * * * * *

ʺThe process was smooth sailing. We got a quick estimate and quote, a timeline was given and held. If something needed to be changed, like the framing, the team communicated with us. Installation estimate was two days and they knocked it out! I worked from home while the installation happened and Gary and Bernard were very respectful of that and closed doors in the rooms when they could and always asked before they did something, like running cords through the kitchen. They arrived between 9 and 10 both days so it wasn't a scramble to get up in the morning." – Hannah P.| Happy Customer * * * * *

ʺThis is the second house that I replaced windows with Stanek. My sales rep Joe Perri was very informative and not high pressure. Financing is easy and makes the job affordable. The installation technicians are professional. Care was taken and clean up was complete. The customer service is excellent. They kept me well informed throughout the entire process. I highly recommend Stanek Windows." – Kathy| Happy Customer * * * * *

ʺGary and Bernard were on time and did a beautiful job installing our new door and storm door. Our original door leaked like crazy and the new door has such a tight seal. We had them install windows so many years ago and they are still great. We will definitely call them again. Thank you." – Lynn| Happy Customer * * * * *

ʺExcellent customer service and great quality. I highly recommend Stanek." – Melissa| Happy Customer * * * * *

ʺOur sales rep Rick was the best. Very knowledgeable and helped us determine quickly the right window replacement. We had a custom-made garden window installed. Supply issues aside (which everyone is going through) and the expected effect on delivery time, we were pleased. The installation crew was efficient and friendly. Would recommend highly." – Dr. David| Happy Customer * * * * *

ʺA pleasure to deal with and the job is always done right." – Andrew| Happy Customer * * * * *

ʺThis is my second door purchase from Stanek and I love everyone there. From Rick the salesperson who has been to my home twice, to Gary, Victor, and Bernard who were out here today, it’s a great local company with quality product." – Sarah| Happy Customer * * * * *

ʺWe had windows that needed repair because the seals had broken. They were over 15 years old. Angie was very helpful and responsive to my questions. Bernard performed the repairs. He replaced 8 windows efficiently. He was professional and personable and took the time to answer our questions." – Debbie| Happy Customer * * * * *

ʺBernard, Victor, and Gary did a great job with the installation of the foyer and dining room windows. It is not easy putting in a foyer window on the 2nd floor! The crew was so careful with all the woodwork, walls, and doors. It was a professional job all the way around. These windows were almost 20 years old and still covered under warranty! Happy to recommend Stanek for quality windows and service!" – John| Happy Customer * * * * *

ʺI hired Stanek Windows to install a new sliding glass door where I had two old windows. I choose them because I was impressed with the high quality of the materials they used. When a locking mechanism came loose, I was worried there would be a huge charge or that they would not return my call because you know how some "warranties" work. But Angie scheduled a repair visit right away and sent out a guy named Bernard. He immediately diagnosed the problem and ordered a replacement part. When the part came in he returned to install it and now the door is just like new. He even fixed the sliding screen that my dog had run through. I won't say that this was the cheapest thing I've ever had done but I feel that the quality, professionalism, and the way they stand behind their product more than makes up for it. Thank you, Stanek, you run a class outfit and you've got a lifetime customer." – Brett| Happy Customer * * * * *

ʺMy husband and I replaced all of the windows in our home. We also replaced our front door and another set of patio doors. Bret did the installation. First off, get your windows from Stanek!!! Secondly, ask to have Bret as your installer. He has been with them for 19 years and takes pride in his work! He was a pleasure to work with!" – Donna| Happy Customer * * * * *

ʺWe replaced seven windows and a sliding door. The Stanek team was very professional and completed the job quickly and cleanly. Our windows look fantastic." – Susan | Happy Customer * * * * *

ʺGary and another technician installed the entrance door to our new room. Their skill and experience made the job look easy (installing a door is not easy). The door had two sidelights and was a perfect fit for the opening. When Gary was finished, the door worked flawlessly and looked great. Thank You!" – John N.| Happy Customer * * * * *

ʺStanek Windows crew removed a window, cut out the wall, and replaced it with a patio door. Great work! They explained their process as the work was being completed to ensure that we were pleased with each step and double-checked that we were all in agreement. Very timely and aware of COVID-19 by wearing their mask. They were pleasant to work with and sure to remove any unused parts and cleaned up the area after completing the job. We will refer Stanek Windows to anyone, specifically Emmett and Ryan as installers." – Cynthia J.| Happy Customer * * * * *

ʺThe installers were very professional. They did a great job installing the windows. When the job was done they cleaned up the work area. They also took time to explain the operation of the windows." – Jim M.| Happy Customer * * * * *

ʺI want to share with you an amazing experience I had with your company. I needed windows installed in my home and I called Stanek Windows. I spoke to Theodore, your Design Consultant. He came to my home and was very kind and knowledgeable about windows. He explained everything very throughly. He made me and my husband feel comfortable about getting new windows. We felt we could ask him anything. He showed us a video of the installation process and when our windows were installed it was exactly like the video. Theodore was one of the best consultants we ever had the pleasure to work with. We even enjoyed the wonderful cookies he blessed us with. On installation day your installers Daniel and Rosario were outstanding. They said as long as I was happy they were doing their job. They were polite and efficient. They cleaned up didn’t leave anything messy. They made this experience simply wonderful and worth every penny we spent. If I could rate my experience with your company from 1 to 10 I would rate it 100! I am recommending your company to all my friends and family." – Maria R. | Milwaukee, WI * * * * *

 

ʺSatisfied with all aspects...sales/design consultant, contact at Stanek for communication on progress, and installation." – Beth B. | Sagamore Hills, OH * * * * *

ʺImpressed with the installation crew, professional. efficient, clean, and courteous. Lisa always kept us in the loop as far as delays and updates on manufacture. And the service after the installation was done quickly and effectively. A top-rated company!" – Roger S. | Broadview Heights, OH * * * * *

ʺVery pleased from the start - from the customer contact after I signed the purchase agreement to the installation. The crew that did the install were awesome. Very pleased with the purchase I made and would recommend Stanek to anyone looking for windows. I’m sorry I didn’t do the doors at the same time." – Gino U. | Chardon, OH * * * * *

ʺEveryone involved was super friendly, helpful, courteous and respectful of my property during the window install. Would highly recommend to all my neighbors looking for an upgrade to their house." – Joe S. | North Tonawanda, NY * * * * *

ʺThe workers were as prompt, courteous and efficient as any workers I've ever seen. The installation was completed in less than half the time I expected and, after completion, I was asked if there was anything else they could do for my complete satisfaction." – Alan R. | Greendale, WI * * * * *

ʺI truly love the new windows and patio doors installed by Stanek. Their products are high in quality and design. The workers were experienced and very hardworking. I highly recommend Stanek Windows." – Kyle R. | Buffalo, NY * * * * *

ʺVery professional and knowledgeable sales, support, and installers. Windows look fantastic from both the inside and outside. I am very pleased with my purchase. Hats off to Stanek Windows for a great product. I say this because the master bedroom temperature has significantly been reduced (summer now) after the installation; like by about 8 degrees F. Now it's not too hot to sleep there." – Bernard B. | Cleveland, OH * * * * *

ʺThe windows are high quality. They look very nice. The installers were friendly and efficient and helpful. The billing in increments was helpful to us. Everything was great." – Dennis S. | Greenfield, WI * * * * *

ʺWe had 15 new windows and 2 sliding glass doors installed. Lisa was exceptionally responsive throughout the process. She kept us up to date every step of the way and was accommodating in communications given our work schedules. We received a phone call and email for every update. The installers were prompt each morning of the install. It was raining the first day but they came out right on time to check the conditions anyways. Brett and Phil were both friendly, professional and the exact type of workers you’d want working in your home. I worked from home the entire process and wasn’t disrupted at all. The windows and doors are beautiful and great quality. Brett walked me through the nuances of each product. Great experience from start to finish. Highly recommend—five star experience!" – Kyleigh W. | Novelty, OH * * * * *

ʺThey did everything exactly like we wanted, and double and triple checked to make sure it was right. They were pleasant to work with throughout, as well." – Tom B. | Franklin, WI * * * * *

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